Hoe gaat BotanicBridge om met mijn persoonlijke gegevens?

Wij verwerken uw persoonlijke gegevens volgens de wettelijke vereisten. Uw gegevens worden alleen gebruikt voor het verwerken van bestellingen en het verbeteren van onze diensten.

Worden mijn gegevens met derden gedeeld?

Uw gegevens worden alleen gedeeld met derden die nodig zijn voor het uitvoeren van onze diensten, zoals bezorgpartners. Wij zorgen ervoor dat uw gegevens altijd veilig blijven.

Kan ik mijn gegevens laten verwijderen?

Ja, u heeft het recht om uw persoonlijke gegevens te laten verwijderen. Neem contact met ons op via onze contactpagina om een verzoek in te dienen.

Hoe weet ik dat mijn gegevens veilig zijn?

Wij maken gebruik van beveiligde systemen en versleuteling om uw persoonlijke gegevens te beschermen tegen ongeautoriseerde toegang.

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Our Payment Methods

We offer multiple secure payment options so you can choose what suits you best. All payments are processed through secure payment systems so you can shop with confidence.

iDEAL
- What is it?: iDEAL is the most popular payment method in the Netherlands, which allows you to pay directly via your own bank.
- Advantages : Fast, simple and secure. Instant processing of payments.
- How does it work?: Choose iDEAL as payment method, select your bank, log in to your online banking environment and confirm the payment.
Credit card (Visa/Mastercard)
- What is it? : Paying with a credit card offers convenience and flexibility. We accept Visa and Mastercard.
- Benefits : Fast, accepted worldwide and offers extra protection for your purchases.
- How does it work? : Choose the credit card option at checkout, fill in your credit card details and confirm the payment.
PayPal
- What is it?: PayPal is a global online payment system that allows you to pay quickly without sharing your bank details.
- Benefits : Safe, fast and offers extra protection for buyers.
- How does it work?: Choose PayPal as your payment method, log in to your PayPal account and confirm your payment.
Pay Later with Klarna
- What is it?: Klarna offers you the option to pay for your order afterwards, so you can receive your plants first before you pay.
- Advantages : Pay after receiving your order, so you can be sure that everything is to your liking.
- How does it work?: Choose Klarna as your payment method at checkout, fill in your details and pay the invoice within the specified period.
Bancontact (for Belgian customers)
- What is it?: Bancontact is the most popular payment method in Belgium for online payments.
- Advantages : Fast, safe and easy payment via your bank.
- How does it work?: Choose Bancontact as payment method, select your bank and confirm the payment via your banking app.

Payment security

We take the security of your payment information very seriously. All payments are processed via advanced security protocols that meet the highest industry standards. This gives you peace of mind when paying.

SSL Encryption : Our website uses SSL (Secure Socket Layer) encryption , which means that your personal and payment information is always sent securely and encrypted.
Secure Payment Partners : We work with reliable and secure payment partners, such as iDEAL, PayPal and Klarna, who offer extra protection for your payments.

Payment for Pre-order and Post-Payment

At BotanicBridge we offer the option to pre-order (order a plant that is not yet in stock) or pay afterwards via Klarna:

Pre-order : If you order a plant that is temporarily out of stock, you can pay as soon as your order is shipped. You will receive an email as soon as your product is back in stock and we will send it to you immediately.
Pay Later with Klarna : Choose Klarna as your payment method and pay for your order after receiving your plants. This gives you time to inspect your plants and make sure everything is to your liking.

Payment in installments

With Klarna we also offer the option to pay in installments , so you can pay for your order in parts. This can be useful for larger orders. The installment payment is available for orders above a certain amount, and the details will be provided to you during the checkout process.

Invoice and Payment Reminder

After placing your order, you will receive an invoice with the details of your purchase and the total amount. If you choose to pay later with Klarna, the invoice will be automatically emailed to you, and you can arrange the payment at your leisure. Klarna will send you reminders when the payment deadline is approaching.

When will my payment be processed?

iDEAL : Payment is processed immediately, so your order is processed straight away.
Credit Card : Payment is processed almost immediately. You will receive confirmation of payment once it has been approved.
PayPal : Payment is processed immediately, and you will receive an instant confirmation.
Pay Later with Klarna : You will receive the invoice after your order has been shipped, and you can arrange payment within the specified period.
Bancontact : Payment is processed immediately and you will receive a confirmation.

Frequently Asked Questions about Payments

Is paying via iDEAL safe? Yes, iDEAL is completely safe. It uses bank security and is supported by banks in the Netherlands.
Can I change my order after I have paid? Because we process orders quickly, we are often unable to make changes. Please contact us as soon as possible if something needs to be changed.
What happens if my payment fails? If your payment fails, you can try again with a different payment method. Check that your payment details are entered correctly and try again.
Can I receive an invoice for my business? Yes, we can provide an invoice for business customers. Please contact our customer service for assistance in obtaining a business invoice.

Contact Us

Do you have any questions about payments? Our customer service team is here to help!

E- mail : info@botanicbridge.nl

At BotanicBridge we make sure your payment is processed easily, quickly and securely, so you can focus on choosing the perfect plant!

Customer Service

Send us an email, we're happy to help!

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